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  • user 3:35 am on March 6, 2018 Permalink | Reply
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    Top 5 trends shaping the expense management market 

    Three years ago, SAP’s acquisition of software provider Concur sent shockwaves through the expense management industry. Its impact continues to shape the evolution of the today. The pairing of Concur, already the expense management market share leader, with SAP, one of the largest ERP software providers in the world, sent a clear message to the rest of the market: significant advancements and changes would be required to keep pace with the market leader. As a result, competing providers have responded with a flurry of product enhancements and strategic partnerships.

    As shown in Figure 1, some of the major players in the expense management market have moved quickly to leverage new, customer experience-enhancing . They have pursued partnerships with complementary providers to compete with the massive scale achieved by SAP and Concur together. Perhaps most notably, Certify united with a number of leading expense management specialist providers in the past year to broaden its offering and emerge as a formidable challenger.

    Figure 1. Expense Management Market Activity Timeline
    Click to view larger
    Source: Public announcements, company websites and Accenture research

    Five key

    Based on this recent activity, five key trends appear to be driving the future direction of the market:

    1. Market Consolidation: Merger and partnership activity is likely to continue as providers try to close the gap on market share leader, Concur.
    2. Expense and Booking Convergence: Integration between expense management and travel booking tools is becoming more common and creating a more streamlined process.
    3. Virtual Card Integration: Virtual card issuers are continuing to develop points of integration for payments with booking and expense management solutions.
    4. Automation and Machine Learning: Providers are exploring new ways to leverage smart technologies, such as OCR, chatbots, and geolocation, to automate the expense management process.
    5. Real-Time Expenses: As transaction data is loaded to expense management solutions at the time of sale, approvals and reimbursements are being handled in real-time, rather than in expense report groupings.

    Implications for commercial card issuers

    While many of the potential market changes will be driven by expense management software providers, commercial card issuers will also feel the impact of the evolving market. For them, the implications of the key expense management trends may include:

    • Rising demand for virtual cards used for travel
    • Significant opportunity for booking tool integration
    • Increased bank investment in travel card programs
    • Higher end-user expectations for user-friendly interfaces and functionality
    • Increased competition among issuers for partnerships
    • Customer emphasis on travel-friendly mobile payment functionality

    As the market continues to evolve, the coming years will reveal what roles providers and commercial card issuers will play in the future expense management landscape.

    To see how consumer interest in expense management services vary by age groups, read our recent report: Driving the Future of Payments: 10 Mega Trends

    The post Top 5 trends shaping the expense management market appeared first on Accenture Banking Blog.

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  • user 12:18 am on March 6, 2018 Permalink | Reply
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    Europe, India Are Ready for Biometric Payments, Mastercard Says 

    EXCLUSIVE — As hacks and other methods of digital fraud rise with the adoption of mobile , companies and consumers continue to search for better ways to authenticate and identity users making payments. For certain markets, adoption could come more quickly than others, Bob Reany, executive vice president, global products and services, identity solutions for …Read More
    Bank Innovation

     
  • user 12:18 pm on March 5, 2018 Permalink | Reply
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    WorldRemit Opens International Money Transfers in New York 

    Global transfer service is launching in New , providing state users the ability to transfer funds to nearly 150 countries, the company announced yesterday. There are 4.5 million immigrants in New York, according to WorldRemit, which the company is focused on: the service allows users to send money internationally without the need to …Read More
    Bank Innovation

     
  • user 12:18 am on March 5, 2018 Permalink | Reply
    Tags: $530M, , , , , , , Heist, , SelfRegulatory   

    Japanese Crypto Exchanges to Create Self-Regulatory Body After $530M Heist 

    The 16 registered currently operating in Japan will soon form a self-regulating , a $ 530 million of digital coins in the region led to investor concerns, Reuters reported today. The decision comes after hackers stole the above sum from Japan exchange Coincheck Inc in January 2018, raising questions regarding the regulation …Read More
    Bank Innovation

     
  • user 3:35 pm on March 4, 2018 Permalink | Reply
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    Might fintechs become banks? 

    Financial () firms have been disrupting the financial landscape through innovative products and efficient operations. That disruption is now entering the realm of operating models, as leading recently initiated efforts to . SoFi1 and Square2 applied for Industrial Loan Company charters in June 2017 and September 2017, respectively. SoFi since withdrew its application, citing recent leadership transition as the primary reason3. Varo applied for a National Bank Charter in July 20174. Others may pursue Special Purpose National Bank Charters, should they become available. Achieving such charter status could increase fintechs’ ability to gain market share and would place them in direct competition with legacy providers. The decision on the applications—whether yay or nay—is likely to have significant implications for the future of the financial services industry.

    Two legacy models fintechs typically use to grow business

    The U.S. financial services industry is highly regulated. Bank charters are required for membership in the U.S. Federal Reserve System and to engage in a breadth of banking services, including accepting customer deposits. While fintechs offer a myriad of financial products and services, none have yet to obtain national banking status. This limits their ability to quickly expand nationwide and hold and lend against deposits. Fintechs typically rely, instead, on bank partnerships or state-by-state banking licenses to grow their businesses.

    1. Bank partnerships—sometimes referred to as a “rent-a-charter” model—allow fintechs to leverage three key assets of their bank partner:

      • Existing charter and funding mechanisms to offer differentiated financial services (such as loans, savings accounts and deposit accounts)
      • Regulatory and compliance infrastructure
      • Lending limits and ability to export interest rates5 (allows the lender to potentially lend at rates higher than individual state caps)

    In return, the partner bank gains fees or revenue sharing value generated by the fintech.

    2. State-by-state bank licenses allow fintechs to obtain bank charters for the specific states in which they operate. While often helpful for small and new start-ups, established fintechs with national operations often find that differences in individual state laws limit their profitability and agility. State-by-state strategies can be costly and complex and, as such, typically serve as backup plans to the rent-a-charter model.

    While fintechs, so far, have relied primarily on these two options to grow business, the array of viable options may be expanding.

    New paths to fintechs becoming banks

    Industrial Loan Company (ILCs) charters enable non-financial institutions to establish a bank to engage in lending and other specific banking activities. ILCs have two important distinctions: ILCs may be owned by a commercial company; and ILCs are exempt from the Bank Holding Act and are not subject to supervision or regulation by the Federal Reserve.

    ILCs have been around for over a century, and are commonly used by automakers such as GM, Toyota, BMW and others to support their in-house financing activities. However, ILCs have fallen out of favor since Wal-Mart’s 2005 ILC application. An ILC would have enabled Wal-Mart to process its stores’ electronic check, debit card and credit card transactions, eliminating its cost of paying a third-party financial institution to perform these services6. Many large banks pushed back, claiming that an ILC would unfairly advantage Wal-Mart by allowing it to offer financial services without comprehensive regulatory oversight. The Federal Deposit Insurance Corporation (FDIC) implemented a statutory moratorium on ILC applications for commercial companies while it evaluated Wal-Mart’s application, which the retailer withdrew in 2007. The FDIC’s moratorium was followed by a Dodd-Frank imposed moratorium that lasted until 2013. At this point, no ILC applications have been approved in over a decade.

    The FDIC recently eased the capital requirements for ILC applicants to encourage new participants.  Fintechs are testing the waters. An approval on their applications could re-open ILCs as an attractive, viable alternative to bank partnerships. It would enable fintechs to operate commercial businesses, make loans and accept deposits.

    The other option available to fintechs is to apply for a National Bank Charter directly. Under this charter, a bank is not subject to individual state usury laws in exchange for consolidated regulation. While a National Bank Charter would allow a fintech to operate more easily across the country, it comes with significant regulatory burdens (outlined in the Bank Holding Act), which would likely constrain broader commercial activities. As such, most fintechs have chosen not to pursue this path. Varo Money is a recent exception.

    Recognizing that modern innovation may warrant a different type of charter for non-banks offering alternative financial solutions, the Office of the Comptroller of the Currency (OCC) announced in 2015 that it was exploring a Special Purpose National Bank Charter for fintechs. Although still under review, recent proposals indicate that it will differ from a National Banking Charter by specifying which banking services fintechs may offer (for example, make loans but not accept deposits) and suspending the requirement for charter holders to comply with the Community Reinvestment Act or the Federal Deposit Insurance Act. Proponents of this charter view it as a responsible way to bring fintechs under the broader regulatory umbrella; opponents argue that the charter would unfairly advantage fintechs over regulated financial institutions. Whether the OCC will eventually offer Special Purpose Charters—and whether fintechs will apply for them—remains to be seen.

    The outlook for fintechs becoming banks

    Regulators have understandably struggled to keep pace with the evolving landscape of innovative financial services products and providers. Recent activities by the OCC and FDIC (for example, exploration of the Special Purpose Charter and easing of capital requirements for ILCs) suggest that regulators have a vested interest in ensuring that all banking activities fall under regulatory supervision. With this shift in sentiment, an approval of an ILC applicant (e.g., Square) in particular could very well encourage other commercial companies such as Amazon or Google to consider similar paths for their financial services. All eyes will be on the OCC and FDIC as these applications undergo the review process.

    [1]TechCrunch, “Sofi applies to be a bank,” June 12, 2017. https://techcrunch.com/2017/06/12/sofi-applies-to-be-a-bank/

    [2]TechCrunch, “Square will apply for an industrial loan company license this week, September 6, 2017. https://techcrunch.com/2017/09/06/square-will-apply-for-an-industrial-loan-company-license-this-week/

    [3]LendEdu, “SoFi Withdraws Industrial Loan Charter Application, Cites Leadership Changes,” October 18, 2017. https://lendedu.com/news/sofi-withdraws-industrial-loan-charter-application-cites-leadership-changes

    [4]BusinessWire, “Varo Bank, N.A. Applies for a National Bank Charter,” July 25, 2017. https://www.businesswire.com/news/home/20170725005537/en/Varo-Bank-N.A.-Applies-National-Bank-Charter

    [5]Interest Rate Exportation refers to the way a bank will use its National Bank Charter to “export” the interest rate cap of its headquarter state, and therefore, potentially lend at higher rates than individual state caps.

    [6]CNN Money, “Wal-Mart withdraws industrial banking push, March 16, 2007. http://money.cnn.com/2007/03/16/news/companies/walmart/index.htm

    The post Might fintechs become banks? appeared first on Accenture Banking Blog.

    Accenture Banking Blog

     
  • user 12:18 pm on March 4, 2018 Permalink | Reply
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    Company Culture, Money, And Mentorship: The Path to the C-Suite for Women in Fintech 

    EXCLUSIVE— Banking, like so many other industries in today’s world, is facing a diversity problem: and, just like the engineering or technological fields, the problem only gets worse the higher in the one goes. While companies are making concentrated efforts to hire more in entry or manager level positions, women in the C-suite …Read More
    Bank Innovation

     
  • user 4:52 am on March 4, 2018 Permalink | Reply
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    Banks Turn To Technology To Cope With New Regulations 

    Financial firms need to with a flood of new , especially in Europe.
    Financial Technology

     
  • user 12:18 am on March 4, 2018 Permalink | Reply
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    Bank of America to Launch Erica This Month 

    EXCLUSIVE – of is all set to its AI powered bot , Michelle Moore, head of digital banking at BofA told Bank Innovation. “Our focus with innovation has been on, how can we make the lives of our customers easier?” Moore said. “With Erica, customers can use their voice or …Read More
    Bank Innovation

     
  • user 12:18 pm on March 3, 2018 Permalink | Reply
    Tags: Accelerated, , , , , , Rampant   

    ACH Fraud, Already Rampant, Is Accelerated by Faster Payment Push 

    EXCLUSIVE – My colleague JJ Hornblass recently commented on the ACH that took place at our company, and how one of its most striking aspects was the casual way in which the bank reacted to it. This casualness may be due to ACH fraud not being anything new to the industry. What is new …Read More
    Bank Innovation

     
  • user 3:52 am on March 3, 2018 Permalink | Reply
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    Alexa Needs Comprehensive Customer Data To Offer Individual Financial Advice 

    A good digital user experience in finance requires a good interface backed by integrated to provide and access to the full range of a firm’s products.
    Financial Technology

     
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