IBM and Crédit Mutuel Demonstrate AI Can Help Bank Employees, Not Just Customers

Many have started using artificial intelligence to enhance customer service, whether through chatbots, customer acquisition or money management capabilities. However, when it comes to using AI in the backend of banking, those capabilities remains relatively unexplored, except for the most common use cases such as security, AML, KYC or fraud. One area where AI [&;]
Bank Innovation