Users Think Banks Are Okay At Digital Engagement, But Lag Tech Leaders
#Banks‘ #digital efforts are decent, but not exciting, to their customers who prefer interacting with Amazon and social media.
Financial Technology
Tagged: think Toggle Comment Threads | Keyboard Shortcuts
-
user
-
user
Despite the Hoopla, Most Fintech-ers Think U.S. Will Never Become Cashless
PREMIUM — Digital payments are on the rise across the globe. In the U.S., the world’s largest economy, the use of mobile payments has increased significantly in the past two years. Add to that mix the prevalence of e-commerce and, the growing popularity of P2P apps, such as Venmo and Zelle, as well as digital banking. […]
Bank Innovation -
user
Many Americans Don’t Think Cashless Payments Are Secure
#Many #Americans have doubts about #cashless #payments. That’s because they don’t #think it is a #secure method. A new report commissioned by eWallets-focused startup GATE titled, “The Future of Payments Report: Cash is No Longer King,” showed that 43% of Americans #don’t believe cashless payment methods to be secure. Then, 38% of Americans worry about […]
Bank Innovation -
user
Banks Need to Think of Their Customer Service in Terms of Seconds, Not Minutes, Regions Bank Says
EXCLUSIVE—Consumers are impatient, and growing less and less inclined to fill out the long forms necessary to apply for a loan, mortgage, or other financial #service. This is why #banks #need to use #their treasure troves of data to make sure they don’t need to, Andy Hernandez, executive vice president and head of digital banking […]
Bank Innovation -
user
New York vs OCC: Let’s Think of the Children
The Empire State really wants to be in charge of the #fintech sandbox—and it wants the OCC out already. In his recent 2017 budget proposal, Governor Andrew Cuomo outlined a few changes that might be in store for New #York State fintechs, particularly online lenders. These changes include expanding theRead More
Bank Innovation -
user
Technological innovation is often simply an innovation in how we think about technology
It may slip our notice, but #technological #innovation is #often reducible to an innovation in the marketing and conceptualization of #technology. While there are undoubtedly many technological breakthroughs that can’t be reduced to linguistic and conceptual changes, it&8217;s surprising how often apparent innovations depend on shifts in terminology and discourse. Read More
Reply