TouchCommerce Launches Virtual Assistant (Just Don’t Call It a Chatbot)
#TouchCommerce, which serves many Fortune 500 companies with customer engagement tools such as livechat and FAQs, launched a #virtual #assistant today called TouchAssist. By the end of the third quarter, TouchAssist will be live at a Top 3 bank, CMO George Skaff told Bank Innovation. With its other tools, TouchCommerce already servesRead More
Bank Innovation
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