As financial services grow more complex — think information delivery to tellers, call centers, web sites and mobile phones while checking available balances, confirming identity and tapping silos of data to build a better customer experience — firms are automating #quality #assurance (QA) to keep up.
Financial Technology
Artificial intelligence and machine learning have found their way into lending. But can we trust robots with loan origination quite yet? Upstart — a five-year-old online lender &8212; bets you can (and you must). In fact, #more #than 25% of Upstart’s current #loans are #fully #automated, Bank Innovation has learned. “We have made this progress […]
Bank Innovation
We are only about three months into the year, but robos have already made waves in the wealth management #space, and the ongoing debate of human vs #robo vs hybrid models continues. If you haven’t been following: Yesterday, Charles Schwab — one of the more “traditional” players in the wealth management space &8212; launched its […]
Bank Innovation
Image source Eons ago I managed a sales team that sold core banking systems to global #banks. One sales guy was consistently the best performer. I decided to find out his secret to teach it to the rest of the sales team. He had found a report that senior managersRead More
Bank Innovation
E-Trade recently rolled out its new Adaptive Portfolio aimed at young professionals just beginning to face the financial struggles of adulthood. Adaptive Portfolio combines previously offered active and passive management with risk classifications that automatically rebalance to accommodate market changes. Users will also have the option to connect with financial consultants. Read More
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