#Bank of America expects to be finished rolling out its AI-driven #virtual #assistant #Erica by mid-summer. The bank first launched Erica in March and will continue rolling out Erica through June, according to an email sent to Bank Innovation. Here is a map of the states where Erica is live. See how Erica #works in […]
Bank Innovation
#Google #Assistant is now letting its #users pay or #request ‘#IOUs’ from friends via Google Pay, further interconnecting the mobile payments service with its other products. Users will also be able to send money from its voice-activated speaker Google Home in the coming months, the company said in a blog post published yesterday. In the …Read More
Bank Innovation
EXCLUSIVE – Welcome BMO Bolt, #Bank of Montreal’s #virtual #assistant on social media platform Facebook Messenger. The bot, announced today, was created in partnership with conversational banking #technology company Finn.AI. BMO customers shouldn’t get too excited about handing over control of their financial lives to the bot yet, though. This chatbot provides only unauthenticated information, …Read More
Bank Innovation
#TouchCommerce, which serves many Fortune 500 companies with customer engagement tools such as livechat and FAQs, launched a #virtual #assistant today called TouchAssist. By the end of the third quarter, TouchAssist will be live at a Top 3 bank, CMO George Skaff told Bank Innovation. With its other tools, TouchCommerce already servesRead More
Bank Innovation
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