For Most U.S. Consumers, the Branch Is Still Important

#Consumers want to engage with #banks on an omnichannel level, and right now, the mobile channel seems to be the #most popular. The percentage of “mobile-dominate” customers, who prefer to bank from their smartphones, has increased from 10% to 15% of consumers YoY, according to a June 2018 report published by Price Waters Cooper.  Mobile […]
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