People Prefer Bots to Humans When It Comes to Money Matters

How much would you discuss with Erica, Nomi or Eno? And no, those aren’t #people, but virtual assistants provided by some of the largest #banks in North America. Artificial intelligence has become a hot topic, and even more so in relation to chatbots and virtual assistants. But just how comfortable is a customer speaking to […]
Bank Innovation