Conversational Banking Still Has a Lot of Learning To Do

SANTA CLARA, Calif. – Largely triggered by Google’s demo showing Google Assistant imitating human voice to book a hair appointment (see here; it’s pretty impressive), the chatter on Day 3 of FinovateSpring here was all about #conversational #banking. Many #banks are adopting conversational chatbots, but there is #still no equivalent of Amazon’s Alexa or Google’s Assistant […]
Bank Innovation