Conversational Banking May Already Be Mainstream, Mastercard Says

EXCLUSIVE—Two out of three U.S. adults are #already comfortable interacting with retailers, #banks, and other companies using natural language #technology, according to a study released by #Mastercard today. The study, conducted by Mastercard and Mercator with 3,000 U.S. adult participants, found that consumers are already quite comfortable using text or voice-based technology — which relies […]
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