5 Questions with IBM’s Cognitive Engagement Expert [VIDEO]

IBM Watson needs no introduction. The company has a huge number of bank and FI partners, all working to make financial services “smarter.” &8220;We are focusing on moving #banks into this #cognitive banking scenario, so that they can understand customers better, and communicate with them in a more conversational way,&8221; said Matt Kinney, customer insight and cognitive […]
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