Meet Erica, Bank of America’s Chatbot for Digital Banking [VIDEO]

LAS VEGAS — #Bank of America announced its new #chatbot, #erica, yesterday at Money20/20 here. Erica should roll out for BofA #digital and mobile #banking users “late next year,” according to a spokeswoman from the bank. At an event where chatbots were one of the main topics of interest for many ofRead More
Bank Innovation